Here at St. Werburghs City Farm trading as Propagation Place we have a commitment to protecting your data and respecting your right to privacy. As such we have created this policy to inform you what kind of personal information we collect, how it is handled and what we use it for. It will also explain how we protect your information and the circumstances under which we may disclose certain information to others.
This policy is reviewed from time to time and we want to make sure that you are still happy to share your information with us so you will be notified when any changes to our privacy policy are made.
We collect information to provide you with the best service possible and to make sure that our website is functional and serves you to our best ability.
How we collect information:
We collect information that you provide directly by making a purchase, joining our email list or entering competitions. We also acquire some information by recording how you interact with our website through the use of cookies.
The type of information we collect may include your name, address, email address, telephone number, IP address and which WebPages you visited and when. We do not store credit card details nor do we share financial details with any 3rd parties. PayPal specialise in capturing and storing card information in a very secure way. This is a very secure way of ensuring that your important personal information is kept safe.
How we use your information:
Our primary directive is to supply you with a great service. In order to fulfil our service we will use details that you provide directly to process and send your order and to keep you notified of any relevant information that will make the service as comprehensive and functional as possible. We will also use your information for handling competition entries, notifying you of changes to our services, or for seeking your opinions and feedback on our products and services. We also use data gathered through cookies to improve the usability of our website, to show you more relevant advertising on social media sites and to monitor which content you love so that we can provide more of it! Who do we share personal data with?
Occasionally we need to share some data with selected third party services in order to fulfil our own purposes in offering you the best service possible.
This includes processing and delivering your order, analytics for our site and information about how you use our website. This allows us to continually improve user experience and keep delivering relevant content. Some data is provided by you directly for example when you join our email list or make a purchase. Other data is recorded through the use of cookies.
We only provide 3rd party services with the necessary information to carry out the intended purpose of the service. Cookies do not recognise you as an individual and will only track certain actions. We will not share or release any of your information to 3rd parties for their own purposes, except when required to do so by law. The particular cookies we use are documented within this policy.
Marketing options:
We operate on an affirmative opt-in basis for marketing and unless you opt-in via a tickbox on one of our forms, we will not contact you via email or post unless you have previously given us your consent. You can revoke consent at any time by emailing us at talk(at)propagationplace.co.uk we also include an ‘unsubscribe’ button at the bottom of our marketing emails which will remove you from our email list.
Accessing information:
You have the right to amend the information we hold which you can do by logging into your account or sending us an email. You can also view a copy of the information we hold about you or request that we delete the information we hold. You may request this at any time by emailing us at: talk(at)propagationplace.co.uk
Security measures:
Whenever you supply us with your information, we take appropriate measures to keep it safe.
Payments are processed through a secure and encrypted payment gateway so your credit card details remain safe. We do not store credit card details nor do we share financial details with any 3rd parties. Our website has a Secure Socket Layer that protects your information when being transmitted to PayPal. We don’t personally handle any of your data and no individual will ever see your sensitive payment information.
Non- sensitive details such as your email address are transmitted normally over the internet and although we take all relevant precautions, this can never be guaranteed 100% secure. When we receive your information it is stored in a system that is accessible by a password so that it is kept as safe as possible. If you have signed up for an account on our website or access any part of it by using a password, it is your responsibility for keeping that password safe. We cannot be liable for any circumstances arising from you deliberately or unintentionally disclosing your password with others and as such, you should treat it with the utmost confidentiality.
Whilst we treat your information with the utmost care and take all of the appropriate measures, any information that you transmit to us via the internet is done so at your own risk.
Cookies:
The Propagation Place website uses cookies. Cookies are tiny pieces of information transmitted from an organisation and stored in your computer’s hard drive. This allows our website to recognise you when you visit our site and collect information on which pages you have visited and when. A primary purpose that we use cookies for is to store the contents of your shopping cart so that you can continue browsing and adding other items before you checkout. We also use some trusted 3rd party services which use cookies to provide analytics and improve our service and offerings. Details of the cookies we use are available below:
- woocommerce_cart_hash
- woocommerce_items_in_cart
- wordpress_logged_in_*
- wp_woocommerce_session_*
- mailchimp_landing_site
- __cfduid
- woocommerce_recently_viewed
- wp-settings-time-*
If you disable the use of cookies on your browser, you may not be able to use our website to its full extent including but not limited to adding items to the shopping cart or commenting on blog posts. If you would like to disable cookies or to learn more, please visit: http://www.youronlinechoices.com/uk
Profiling your preferences:
We may analyse the information provided such as purchase history and preferences in order to send you more relevant offers and promotions and to create a more personalised experience both on our website and on social media.
Links to other websites:
We cannot be responsible for how your data is handled outside of our own website. If you choose to follow a link to an external website you will be party to their own policies, not ours. We cannot be responsible or liable if you choose to follow links away from our website.
Children:
Children under the age of 16 may not use our website or provide us with personal information without the permission of a parent or guardian.
Transferring information outside of Europe:
On very rare occasions we may need to transfer data outside of the EU for example if one of our servers is located outside the EU. These countries may have different data protection legislation to the UK. By submitting your personal data or using our website you are agreeing to this transfer. If we do need to transfer your data outside of the UK, we will take appropriate measures to protect your data to the highest extent available to us.
This policy was updated on 21st April 2021
